Privacy Policy

1. Introduction

1.1 Exterior Wash Solutions Limited ("we," "us," or "our") is committed to protecting the privacy of our customers and users ("you" or "your"). This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 2020 (NZ).

2. Information We Collect

2.1 We may collect the following personal information from you:

  • Name

  • Contact information (including email address and phone number)

  • Physical address and location

  • Interactions with us, including inquiries, service requests, and feedback

3. Purpose of Collecting Personal Information

3.1 We collect your personal information for the following purposes:

  • To provide, maintain, and improve our Exterior Wash Solutions Limited and related services

  • To notify you about changes to our services

  • To provide customer support and address your inquiries

  • To gather analysis or valuable information to enhance our services and develop new offerings

  • To ensure compliance with legal and regulatory requirements

  • To manage our business operations and administration

4. Storage and Security of Personal Information

4.1 We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, or destruction.

4.2 We store your information in secure databases and implement appropriate technical and organisational measures to safeguard your data.

5. Disclosure of Personal Information

5.1 We do not disclose your personal information to third parties except as required by law or with your explicit consent.

5.2 We may share your information with:

  • Service providers and partners who assist us in delivering our services

  • Legal and regulatory authorities if required by law or to protect our legal rights

6. Your Rights

6.1 You have the right to:

  • Request a copy of any personal information we hold about you

  • Request correction of any incorrect or outdated personal information

  • Withdraw consent for the collection, use, or disclosure of your personal information

6.2 To exercise these rights, please contact us at:

7. Changes to This Privacy Policy

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

7.2 We will notify you of any significant updates by posting the revised policy on our website.

8. Contact Us

8.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Updates to this policy: Exterior Wash Solutions Limited may update or amend this Privacy Policy at any time. The most recent version will apply to all new bookings and services.

Last updated: 24th May 2026